SilverSpringRecruiter
the smart solution for Silver Spring jobs

Call Center Agents

Company: Mommy Jobs Online
Location: Silver Spring
Posted on: November 8, 2018

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLGABRIELAVILLARROEL on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Silver Spring , Call Center Agents, Sales , Silver Spring, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


In Home Sales Representative Signing Bonus Available
Description: US-MD-JessupOverview br br Imagine your Mondays as exciting as Fridays...having an impact...being part of an entrepreneurial team where you count...having the tools you need to succeed. br br (more...)
Company: Roto-Rooter Services Company
Location: Jessup
Posted on: 11/20/2018

Water Restoration Sales Representative
Description: US-MD-JessupOverview br br Roto-Rooter is the name that home owners and businesses have turned to for over 80 years for their plumbing and drain cleaning troubles. Our newest division, water restoration, (more...)
Company: Roto-Rooter Services Company
Location: Jessup
Posted on: 11/20/2018

Administrative Assistant Sales - Baltimore Marriott Waterfront (180029D0)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Baltimore
Posted on: 11/20/2018


Call Center Agents
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Essex
Posted on: 11/20/2018

Sales Associate-Abingdon
Description: Welcome to Sherwin-Williams Sherwin-Williams is the largest coatings company in North America, and the third largest in the world. With 11 billion in sales, 4,000 stores, and 90 manufacturing and technical (more...)
Company: Sherwin-Williams
Location: Bel Air
Posted on: 11/20/2018

Customer Service Representative - Immediate Interview
Description: Job DescriptionThe main position we will be filling immediately is for our Benefit Representative position.Our growing office for labor union benefits is looking to add 3 new Benefits Consultants to our (more...)
Company: Team Arias of MD
Location: Columbia
Posted on: 11/20/2018

College Graduates - Staffing Recruiter / Sales
Description: We are currently looking for candidates to start between January 2019 Summer 2019 br br This role is focused on selling, though you'll be doing it in the world of recruitment. We are looking (more...)
Company: APEX
Location: Baltimore
Posted on: 11/20/2018

J&M Seasonal Part-Time Sales Assoc.
Description: At Johnston Murphy we believe that attributes are as important as experience and that who you are is as important as what you know. We believe that it's the intangibles that make people and organizations (more...)
Company: Johnston & Murphy
Location: Baltimore
Posted on: 11/20/2018

Inbound Customer Service Agent
Description: Inbound Customer Service Agent We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer 039 s
Company: Mommy Jobs Online
Location: Glen Burnie
Posted on: 11/20/2018

Sales - telecommute
Description: We are looking for upbeat personalities who take pride in helping others work for
Company: AmeriplanUSA
Location: Columbia
Posted on: 11/20/2018

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Silver Spring RSS job feeds