SilverSpringRecruiter
the smart solution for Silver Spring jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Silver Spring
Posted on: April 15, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLRN1961 on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Silver Spring , Seasonal Partner Services Representative (Remote), Sales , Silver Spring, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Real Estate - Licensed Agents Only
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Parkville
Posted on: 04/21/2019

Real Estate Agent - Licensed Only
Description: Real Estate Agent - Licensed Only You may have seen our signs or heard good things about how we do business, but here is what you really need to know about Keller Williams Realty. We are 100 dedicated (more...)
Company: Keller Williams Realty
Location: Columbia
Posted on: 04/21/2019

Licensed Real Estate Agent - License Required
Description: Licensed Real Estate Agent - License Required Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with (more...)
Company: Keller Williams Realty
Location: Pikesville
Posted on: 04/21/2019


Insurance Sales - Valid Life Insurance License Required (Beltsville,MD
Description: Current Life Insurance License Required to be considered Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Beltsville
Posted on: 04/21/2019

Health Insurance Agent - (Work remote, on your schedule, free daily le
Description: Health Insurance Agent - Work remote, on your schedule, free daily le On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance (more...)
Company: Assurance
Location: Laurel
Posted on: 04/21/2019

Sales Associate
Description: Position Overview As an AutoNation automotive Sales Associate, you'll be empowered with the tools needed to support our customers' needs and realize your earning potential. What tools How's a best-in-class (more...)
Company: AutoNation Chevrolet Laurel - Autonation
Location: Laurel
Posted on: 04/21/2019

Life Insurance Agents - Valid Life Insurance License Required (Ellicot
Description: Current Life Insurance License Required to be considered Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Ellicott City
Posted on: 04/21/2019

On-Demand Health Insurance Agent (work from home, free leads)
Description: On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance Agent - work when where you want, we generate thousands of free leads (more...)
Company: Assurance
Location: Laurel
Posted on: 04/21/2019

Health Insurance Agent - Answer to no one, free leads, work from home
Description: Health Insurance Agent - Answer to no one, free leads, work from home On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance (more...)
Company: Assurance
Location: Laurel
Posted on: 04/21/2019

Licensed Real Estate Agent - License Required
Description: Licensed Real Estate Agent - License Required Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with (more...)
Company: Keller Williams Realty
Location: Bel Air
Posted on: 04/21/2019

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Silver Spring RSS job feeds